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In the realm of architectural services, particularly for projects involving the design of Specialist Disability Accommodation (SDA) under the National Disability Insurance Scheme (NDIS), a well-structured contract is vital for clarity, compliance, and successful collaboration. But first, let's clarify what architectural services entail. Under the NSW Architects Act 2003, an "architectural service" means a service provided in connection with the design, planning or construction of buildings that is ordinarily provided by architects. This definition encompasses the core activities of designing and documenting buildings, ensuring that projects meet regulatory standards while fostering innovative and accessible outcomes. At Sydney Access Consultants, trading as GJ Finn & DW Wong, we utilise a comprehensive Architect-Client Agreement that aligns with the NSW Architects Code of Professional Conduct and current regulations under the National Construction Code (NCC) 2022. This agreement ensures projects meet accessibility standards like AS 1428.1 and NDIS SDA Design Standards, while protecting both parties. This article delves into the key elements of our standard terms, aiding developers, NDIS providers, and property owners across New South Wales, including emerging markets like Perth, to navigate architectural engagements effectively.
Our Architect-Client Agreement is divided into multiple parts for modularity and precision: the Offer of Services Email, Quote Page, and the Agreement itself (comprising Part 1: Signature Page, Part 2: Fee Proposal, and Part 3: General Terms and Conditions). This setup allows for tailored project details while maintaining a robust legal framework.
This structure promotes transparency, especially for SDA projects where NDIS compliance is paramount.
The General Terms and Conditions (Part 3) outline obligations, processes, and protections, drawing from best practices under the Architects Act 2003 (NSW) and related regulations. Here's an overview of major clauses:
Confirms client and architect details, project description (e.g., location, type, size, budget), and that the agreement includes all attachments. It emphasises the architect's appointment to perform services as described, with the client agreeing to payment terms.
The architect provides services in stages, such as Pre-Design, Schematic Design, Design Development, Construction Documentation, Tendering, Contract Administration, and Post-Construction. Services include design, documentation, NCC 2022 compliance checks, and coordination with consultants. Exclusions like authority fees or finance charges are noted.
The client must provide timely information, approvals, and access; pay fees promptly; and cooperate to avoid delays. They acknowledge the architect's role in providing opinions of probable cost, which are indicative and not guaranteed, and recommend engaging a quantity surveyor for accuracy.
Fees are calculated as lump sums, percentages of construction cost, or hourly rates, with disbursements reimbursed. Invoices are issued at milestones, due within specified periods (e.g., 7 days), with interest on overdue amounts. Mobilisation fees initiate the agreement, and variations adjust fees accordingly.
Changes require a written agreement, with the architect notifying costs upfront. Deemed variations cover delays or additional work, ensuring no surprises.
The architect uses best endeavours to meet timelines, but delays beyond their control (e.g., client inaction) extend schedules without penalty. Services can be suspended for non-payment after notice.
Copyright in the documents vests with the architect, granting the client a license for the project's use. Electronic files are provided in PDF; DWG exports incur additional fees due to proprietary systems.
The architect maintains professional indemnity insurance (e.g., underwritten by Berkley Insurance Australia). Liability is limited to insurance coverage or resupply costs, excluding consequential losses except in cases of fraud.
Either party can terminate with notice (e.g., 7 days) or immediately for breach. Post-termination, the client pays for completed work plus costs.
Encourages alternative dispute resolution (ADR) in accordance with the NSW Architects Regulation 2017, focusing on informal, impartial resolutions.
References to the NSW Architects Code of Professional Conduct, ADR guidelines, and intellectual property notes from the Architects Registration Board.
These terms, compliant with NCC 2022 and NDIS guidelines, foster efficient project delivery for accessible builds. In Sydney and the Mid North Coast, where our partner Sandy Grey operates from Black Beach, they support localised expertise for equitable designs under AS 4299 (Adaptable Housing). For Perth's growing market, we adapt our approach sensitively, recognising local preferences while delivering inclusive solutions without imposing trading names that may not resonate in Western Australia.
By clarifying scopes, fees, and responsibilities upfront, these terms minimise disputes and enhance compliance, particularly for SDA projects aligned with the NDIS Specialist Disability Accommodation Design Standard (Edition 1.1, 2019) and Victorian guidelines such as "Designing Person-Centred Robust SDA."
Robust contract terms are the cornerstone of successful architectural projects, ensuring accessibility and innovation. At Sydney Access Consultants, we leverage these agreements to drive inclusive outcomes, boosting organic traffic to compliant developments nationwide.
In the field of disability access consulting, clear and robust contract terms are essential for ensuring successful project outcomes. They protect both the consultant and the client, outline responsibilities, and set expectations for compliance with Australian standards like the National Construction Code (NCC) and the Disability (Access to Premises – Buildings) Standards 2010. At Sydney Access Consultants, we adopt the Association of Consultants in Access Australia (ACAA) Consultant-Client Agreement as our framework, which is designed to promote transparency and professionalism. This article explores the key elements of these standard terms, helping architects, developers, and property owners in New South Wales and beyond understand what to expect when engaging access consulting services.
The ACAA Consultant-Client Agreement is composed of three main parts: the Letter of Offer, the Services Schedule, and the Standard Terms. This modular approach allows for customization while maintaining a consistent legal foundation.
The Standard Terms ensure that services are delivered with professional diligence while addressing common project scenarios. Here's a breakdown of the major clauses:
Both parties have defined responsibilities. The consultant must perform services with the skill expected of an experienced professional, notify the client of material issues, report monthly on progress, and maintain accurate records. The client, in turn, must provide timely information, cooperate fully, and ensure other project consultants do the same. Services exclude equipment or materials not specified in the schedule, and prior services are retroactively covered. Importantly, while services comply with laws and the NCC, no warranty is given that they will be fit for the client's specific purposes or accepted by authorities.
Changes to the scope of services require written agreement, including details on fees or valuation methods. If a client direction implies a variation without prior agreement, the consultant notifies the client in writing, and the client has three business days to confirm or cancel. Deemed variations occur due to delays beyond the consultant's control, repeated work, or supplementary documents post-building contract. These ensure flexibility while protecting against scope creep.
The consultant provides a timeframe and uses best endeavors to meet it, mitigating delays. If payments are overdue, the consultant can suspend services after notice, without allowing client termination during suspension. Resumption requires notice, and the client covers associated costs.
Clients pay fees and reimbursable expenses as invoiced, typically monthly or at milestones. Invoices are due within the specified time (e.g., 10 business days), with interest on overdue amounts (e.g., 12% per annum). This clause promotes prompt payment to maintain project momentum.
The client releases and indemnifies the consultant from liabilities related to property damage or personal injury, reduced proportionally by the consultant's negligence. Exceptions apply where insurance covers the issue or in cases of fraud or wilful misconduct.
The consultant maintains public liability and professional indemnity insurance to cover liabilities arising from services.
Liability is capped at insurance proceeds or the cost of resupplying services. Consequential losses (e.g., lost profits) are excluded, except in specified cases like fraud.
Copyright in service-related documents vests with the consultant, who grants a revocable license for project use. Documents are provided in PDF format only.
Either party can terminate with 15 business days' notice, or mutually. The consultant can terminate immediately for ethical or legal reasons. Upon default (e.g., non-payment), termination follows notice and failure to remedy. Post-termination, the client pays for work done plus wind-down costs.
All amounts are GST-exclusive, with GST added where applicable.
These terms, aligned with Australian best practices, foster trust and efficiency. For projects in Sydney, Perth, or the Mid North Coast, they ensure compliance with local regulations while accommodating regional sensitivities—such as preferences in Western Australia. By clarifying scopes and fees upfront, they minimize disputes and support seamless integration with architectural services, particularly for adaptable housing under AS 4299 or Specialist Disability Accommodation (SDA) under the NDIS.
In an emerging market like Perth, where accessibility awareness is growing, these terms help build client confidence. On the Mid North Coast, where our partner Sandy Grey operates from Black Beach, they enable localized support for equitable built environments.
Clear contract terms are the foundation of successful access consulting, ensuring projects meet disability access standards without surprises. At Sydney Access Consultants, trading as GJ Finn & DW Wong, we prioritize these ACAA-aligned terms to deliver pragmatic, inclusive solutions that enhance organic traffic to compliant developments across Australia.
Cronulla, with its stunning beaches, vibrant community hubs, and growing residential developments, is a cornerstone of the Sutherland Shire. As this coastal suburb evolves, ensuring that buildings and public spaces are accessible to everyone—including people with disabilities—has never been more critical. Under the National Construction Code (NCC) 2022, which incorporates the Disability (Access to Premises—Buildings) Standards 2010, all new and renovated structures must prioritize universal design principles. This not only complies with legal requirements but also fosters a more inclusive community. At Sydney Access Consultants, we're proud to bring our specialized expertise right to Cronulla's doorstep, helping local architects, developers, and property owners navigate these standards with ease.
As GJ Finn & DW Wong trading as Sydney Access Consultants, our firm has a proven track record in delivering pragmatic, creative solutions for disability access compliance. With a principal based right here in Cronulla, we understand the unique challenges of the area—from beachside amenities and retail strips along Cronulla Street to residential projects in surrounding neighborhoods like Caringbah and Gymea. Our local presence means faster response times, on-site inspections without the hassle of long travel, and a deep appreciation for the Sutherland Shire's coastal lifestyle. Whether it's auditing a new childcare center or advising on renovations for seniors' housing, we're committed to making Cronulla's built environment equitable for all.
Our services are designed to integrate seamlessly into your project lifecycle, ensuring compliance with the NCC Volume One and Two, as well as relevant Australian Standards like AS 1428.1:2021 (Design for access and mobility—General requirements for access—New building work). Here's how we support local initiatives:
Our team, led by experienced architects and access consultants, brings international best practices adapted to Australian regulations. For example, our consultants have coordinated projects remotely and on-site, applying BIM workflows with tools like Archicad to streamline documentation. This expertise has been honed on diverse NSW projects, including childcare centers in nearby South Hurstville and community facilities throughout the Sydney region.
Cronulla's growth—evident in recent developments around Wanda Beach and the Cronulla Mall upgrade—presents opportunities to lead in universal design. By partnering with a local consultant, you avoid the pitfalls of non-compliance, such as potential Discrimination complaints under the Disability Discrimination Act 1992. Instead, you create spaces that enhance community value: think accessible pathways for wheelchair users along the Esplanade or inclusive entrances for shops in the Cronulla Plaza.
One of our strengths is drawing from a wealth of project experience. We've supported terrace developments, manor houses, and dual occupancies that align with State Environmental Planning Policy (Housing) 2021, ensuring features like level thresholds (NCC Clause F2D5) and adaptable kitchens. In the Sutherland Shire, where aging populations and families with diverse needs are common, these elements not only meet standards but also boost property appeal and long-term usability.
Choosing a Cronulla-based expert like Sydney Access Consultants means supporting local business while gaining tailored insights. We're familiar with Sutherland Shire Council's Development Control Plan (DCP) requirements, including accessible parking provisions under AS 2890.6:2009. This local knowledge minimizes delays in approvals through the NSW Planning Portal and ensures your project contributes positively to the community's fabric.
In a competitive landscape, our focus on practical, innovative solutions sets us apart. Unlike larger firms with overheads that drive up costs, we offer personalized service with the backing of a skilled team experienced in Australian and aligned international standards. Our commitment to the NSW Architects Code of Professional Conduct ensures ethical practices, with no shortcuts or unsubstantiated claims.
As Cronulla continues to thrive, let's work together to make it a model of accessibility. Whether you're an architect designing a new residential block or a developer renovating a commercial space, our local expertise ensures compliance, creativity, and community benefits.

Following up on our International appointments for Smart Cities developments, Sydney Access Consultants has recently established a branch in Kuala Lumpur, Malaysia, trading as Sydney Access Consultants (Malaysia) PLT. Kuala Lumpur is our gateway to the ASEAN.

Kuala Lumpur is the hometown of Daniel Wong, Architect Partner, so we are no strangers to the Malaysian way of life or the ins and outs of practising architecture in Malaysia. Indeed, approximately 40 years ago Gary Finn was part of a large team of architects (McConnell Smith and Johnson Architects) who formed a joint venture with a Malaysian firm to produce the documentation for Teluk Intan Hospital in Malaysia. Malaysian building practices are not unfamiliar to us at all.
However, we do not propose to register as Architects in Malaysia. Instead, we will export the work of our Malaysian architect colleagues to Australia under the supervision of Sydney Access Consultants, who are registered as architects to practice in NSW.
Otherwise, our operations in Malaysia will concentrate on providing advice in our particular area of expertise, especially access consulting, for which we're accredited in Australia.
Sydney Access Consultants (MALAYSIA) PLT
LLP0019423-LGN
Colony @ Eco City, Level 19, Boutique Office 1 (B-01-D), Menara 2 (Pillar 11), KL Eco City, Pantai Baru, No. 3 Jalan Bangsar, 59200 Kuala Lumpur.
02 9586 3111
| Gary Finn - Coogee Beach Branch Architect (NSW), Cert iv Access Consulting Accredited Access Consultant #435 With wide ranging experience in design and construction, Gary asks the hard questions, and what's more, knows the answers, or knows who to ask. A keen thinker, a commentator on access dilemmas and contributor to the ACAA forums, Gary is exploring a pattern language for access and equity. mobile: (+61) 0414 414 101
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Daniel Wong - Hurstville Sydney Branch Diploma Access Consulting Experienced in commercial and residential architecture, and with expertise in Building Information Management Systems (BIM), Daniel brings analytical skills and a keen eye for detail to the team, along with a generous commitment to creating a fairer society through his work in access. mobile: (+61) 0455 446 019
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Sandy Gray - Mid North Coast Branch NSW Diploma Access Consulting Cert iv Training Assessment & Education As architect and educator, with experience in public policy and Australian Standards development (AS4299 Adaptable Housing), Sandy believes that inclusive design simply makes for common sense that pays immediate social and economic dividends. mobile: (+61) 0416 765 661
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| SYDNEY ACCESS CONSULTANTS (MALAYSIA) PLT *NEW Unit 37-02 (East Wing), Q Sentral,
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