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Understanding Makita v Sprowles: Why Every Access Report Must Meet These Standards in Australian Courts and Tribunals
Understanding Makita v Sprowles: Why Every Access Report Must Meet These Standards in Australian Courts and Tribunals
Architects, developers, certifiers and access consultants in Australia frequently find their work tested in disputes under the Disability Discrimination Act 1992 (Cth), National Construction Code (NCC) compliance reviews, NDIS Specialist Disability Accommodation (SDA) assessments, or NCAT proceedings. When those disputes reach a hearing, the key evidence is almost always an expert access report. One landmark decision still governs whether that report will be admitted and carry weight: Makita (Australia) Pty Ltd v Sprowles [2001] NSWCA 305.
The facts of the case in plain English
Ms Sprowles slipped on concrete fire-escape stairs at her workplace in Gladesville. She sued her employer for failing to provide a safe means of access. The trial judge accepted expert evidence from a physicist that the stair treads were dangerously slippery. The NSW Court of Appeal overturned the verdict. The decisive reason? The expert’s report and testimony failed to explain how he reached his conclusions in a way the court could test.
Heydon JA (as he then was) delivered the leading judgment and laid down the now-famous requirements for admissible expert opinion evidence.
The seven Makita principles every access consultant must satisfy
For an expert report to be admissible under section 79 of the Evidence Act 1995 (NSW) and its equivalents elsewhere in Australia, we foresee that the following must be clear on the face of the report:
- There is a recognised field of specialised knowledge (in our case: accessible built environment, Australian Standards AS 1428 series, NCC Performance Requirements, DDA, SDA Design Standard, MS 1184:2014 in Malaysia, etc.).
- The witness has demonstrated expertise in a specific aspect of that field through identified training, study or experience.
- The opinion is wholly or substantially based on that specialised knowledge.
- All facts “observed” by the expert (site measurements, photographs, as-built drawings, level surveys) are identified and proved.
- All assumed or accepted facts (client-provided documents, instructions, historical plans) are explicitly stated.
- Those facts form a proper foundation for the opinion.
- The report must demonstrate the intellectual process: exactly how the expert’s specialised knowledge is applied to the facts to produce the opinion.
In short, the court or tribunal must be able to follow the expert’s reasoning step by step without having to guess or cross-examine first.
Why Makita remains critical for disability access work in 2026
- DDA complaints, SDA funding disputes and NCC Performance Solution assessments are almost always determined on expert evidence.
- Tribunals and judges routinely strike out or give zero weight to “bare ipse dixit” reports that simply state “this is non-compliant” without measurements, photographs, calculations, or transparent reasoning.
- The Uniform Civil Procedure Rules 2005 (NSW) Schedule 7 Expert Witness Code of Conduct reinforces Makita. Our reports must also comply with that code.
How Sydney Access Consultants ensures every report is Makita-compliant
As Qualified Access Consultants (ACAA members) and registered architects with decades of experience, we build Makita compliance into every deliverable:
- Qualifications and relevant experience are stated, with specific references (e.g., Diploma of Access Consulting, contributions to AS 4299, SDA Design Standard projects, and current NCC Volumes 1 & 2).
- Every site visit is documented with dated photographs, digital inclinometer readings, laser measurements and level surveys.
- All assumptions are listed in a dedicated section (e.g., “Client confirms the provided DA drawings are as-built”).
- Opinions follow a clear structure: Relevant NCC Performance Requirement → Applicable Deemed-to-Satisfy Provisions or Performance Solution pathway → Measured facts → Application of specialised knowledge → Conclusion.
- Performance Solutions include full justification, reference to relevant Australian Standards and, where required, fire-engineer or structural input.
This approach has seen our reports accepted without challenge in the Supreme Court, L&EC, District Court, NCAT, and in SDA assessments and SDA administrative appeals.
Practical tips for architects and developers
- Brief your access consultant with the same care you would brief counsel.
- Provide complete as-built documentation and confirm assumptions in writing.
- Insist on a draft report that you can review for factual accuracy before finalisation (never for opinion).
- Choose a consultant who routinely gives evidence. Their reports are written with the witness box in mind.
In an era of increasing enforcement of accessibility obligations — from NDIS SDA rollout in NSW and Perth to anticipated stronger PwD Act enforcement in Malaysia — a robust, Makita-compliant access report is not a cost; it is the strongest insurance against costly appeals and overturned approvals.
At Sydney Access Consultants we prepare every audit, SDA design review and Performance Solution exactly to this standard — because we know the difference between a report that survives cross-examination and one that does not.
Overview of Access Consultants' Roles
Understanding the Role of Access Consultants in Australia: Ensuring Inclusive and Compliant Built Environments
In today's evolving architectural landscape, access consultants play a pivotal role in creating spaces that are truly inclusive for everyone, including people with disabilities. As specialists in disability access standards, they bridge the gap between design innovation and regulatory compliance, promoting universal design principles to eliminate barriers in buildings, public spaces, and services. Rooted in key Australian legislation such as the Disability Discrimination Act 1992 (Cth) and complementary state laws, their expertise ensures adherence to the National Construction Code (NCC) and associated standards. This guide explores the distinct responsibilities of access consultants, highlighting how they differ from architects and contribute to accessible design across Australia.
Unlike architects, who focus on creative design authorship, urban planning, and overseeing construction projects, access consultants deliver specialized advisory, auditing, and certification services. Often acting as independent third-party experts, they emphasize regulatory compliance and equitable access, helping to avoid discrimination claims while enhancing usability for all users.
Key Roles and Responsibilities of Access Consultants
Drawing from the professional standards of the Association of Consultants in Access (ACA) and the accessibility provisions in the NCC (current edition: NCC 2022, Volume One, Section D – Access and Egress), access consultants undertake a range of targeted functions. These roles are essential for developers, builders, and governments aiming to meet Australia's stringent disability access requirements. Below, we outline the primary responsibilities:
- Compliance Audits and Assessments Access consultants perform thorough audits of existing structures, design plans, or new developments to verify alignment with core standards like AS 1428.1-2009 (Design for Access and Mobility – General Requirements for Access – New Building Work) and the Disability (Access to Premises – Buildings) Standards 2010. This involves on-site inspections, detailed reviews of architectural drawings, and pinpointing issues such as inadequate ramp gradients, insufficient door clearances, poor tactile signage, or non-compliant bathroom configurations. By identifying these early, they help prevent costly rectifications and ensure buildings meet NCC Clause D3.1 (Access for People with a Disability).
- Advisory and Consulting Services Providing expert recommendations on inclusive design is at the heart of an access consultant's work. They advise on performance solutions under NCC Clause A2.2 (Evidence of Suitability) when full compliance isn't practical, incorporating universal design principles to support individuals with mobility, sensory, or cognitive impairments. This consultative input often occurs during the initial design phases, collaborating with architects and developers to integrate features like level entrances, wide corridors, and adjustable fixtures. The ACA underscores this as a supportive role, distinct from an architect's overarching design accountability.
- Certification and Reporting In niche areas such as Specialist Disability Accommodation (SDA) under the National Disability Insurance Scheme (NDIS), accredited access consultants issue formal certifications. These confirm adherence to the NDIS SDA Design Standard (current edition: Edition 1.1, issued 25 October 2019), acting as a third-party verification similar to a building surveyor's endorsement. Accreditation is separate from architectural registration, focusing on specialized knowledge in disability access. Reports may also include performance-based design briefs, ensuring projects align with human rights obligations and avoid potential breaches of the Disability Discrimination Act.
- Education and Training Access consultants frequently conduct training programs for architects, builders, facility managers, and stakeholders on accessibility best practices. These sessions cover updates to standards like AS 1428 series and NCC amendments, fostering a culture of inclusive design. By sharing real-world case studies, they empower professionals to proactively address access needs, reducing reliance on retrofits and promoting long-term compliance.
- Advocacy and Policy Development Beyond project-specific work, access consultants contribute to broader policy advancements. They provide input on revisions to standards, such as potential updates to AS 1428 or NCC clauses, and advocate for improved public access. Collaborations with bodies like the Australian Human Rights Commission result in guidelines that emphasize human rights over purely aesthetic or structural concerns, reinforcing their role as champions of equitable environments.
Why Choose an Access Consultant for Your Project?
Engaging an access consultant early in your development process can significantly enhance project outcomes. In Australia, where the NCC mandates access provisions for Class 1b to Class 10 buildings (as per Clause D3.0), their expertise minimizes risks associated with non-compliance, such as legal challenges or funding denials for NDIS-related projects. For instance, in robust SDA designs, consultants ensure features like reinforced walls and automated systems meet participant needs while complying with Victorian guidelines on person-centred robust SDA (as outlined in Homes Victoria's resources).
At Sydney Access Consultants, we specialize in delivering these services with a focus on practical, innovative solutions tailored to Australian standards. Our team, including qualified experts with backgrounds in architecture and disability access, helps clients navigate complex requirements from Sydney to Perth and regional areas like the Mid North Coast.
Frequently Asked Questions About Access Consultants
- What is the difference between an access consultant and an architect? Access consultants focus on compliance and inclusivity audits, while architects handle holistic design and project management.
- How do access consultants support NDIS SDA projects? They provide certifications and design reviews to ensure compliance with the NDIS SDA Design Standard, promoting safe and accessible living spaces.
- Are access consultants required for all buildings? Under the NCC, access provisions apply to most public and multi-residential buildings, making consultants invaluable for audits and advice.
By integrating access consultants into your team, you not only meet legal obligations but also create spaces that empower all users. For more insights into disability access standards in Australia, explore our resources on universal design and NCC compliance.
The Importance of Independent Certification for NDIS Specialist Disability Accommodation Designs
The Importance of Independent Certification for NDIS Specialist Disability Accommodation Designs
In the evolving landscape of Specialist Disability Accommodation (SDA) under the National Disability Insurance Scheme (NDIS), ensuring compliance and integrity is paramount for creating truly inclusive living spaces. At Sydney Access Consultants, trading as GJ Finn & DW Wong, we specialize in architectural design and access consulting services that align with the NDIS SDA Design Standard (Edition 1.1, 2019) and the National Construction Code (NCC) 2022. However, a critical aspect of the SDA enrollment process is the requirement for independent certification—a rule that prevents any firm from certifying its own designs to avoid conflicts of interest. This article explores why independent certification is essential, how it safeguards participants, and how our team can support your SDA project from concept to completion while adhering to these guidelines. Whether you're developing in Sydney, the Mid North Coast, or the emerging Perth market, understanding this process helps deliver equitable, compliant builds that enhance organic traffic to accessible properties.
Understanding the NDIS Requirement for Independent SDA Certification
The NDIS mandates that all new SDA dwellings must include certification against the SDA Design Standard as part of the enrollment application. This certification verifies that the design meets specific categories such as Improved Liveability, Fully Accessible, Robust, or High Physical Support, incorporating features like reinforced walls for Robust dwellings or advanced assistive technology provisions for High Physical Support. Crucially, this must be performed by an accredited third-party SDA assessor who is independent of the provider, developer, or owner—not an employee, associate, or otherwise contracted by them.
This independence is rooted in conflict-of-interest policies outlined in the NDIS Practice Standards and the National Model Code of Conduct for Building Surveyors. Providers must act with integrity, disclosing any real, perceived, or potential conflicts to ensure participants' choice and control are not compromised. For instance, if a firm designs the SDA, they cannot certify it themselves, as this could lead to biased evaluations and undermine the scheme's emphasis on person-centered, robust accommodations.
Why Independent Certification Matters for Compliance and Participant Safety
Independent certification upholds the NDIS's core principles of transparency, accountability, and quality. It mitigates risks such as overlooked design flaws that could affect accessibility or durability, ensuring dwellings truly support participants' needs as per guidelines like "Designing Person-Centred Robust SDA" from Homes Victoria. By requiring an unbiased assessor, the NDIA prevents conflicts that might prioritize cost savings over safety, fostering trust in the system.
For developers and providers, this means engaging external accredited assessors early to avoid delays in enrollment and funding. Failure to manage conflicts can breach the NDIS Code of Conduct, leading to compliance issues or penalties. Ultimately, this process protects vulnerable participants, aligning with standards like AS 1428.1 and promoting equitable built environments.
How Sydney Access Consultants Supports Your SDA Project
While we cannot certify our own designs due to these independence rules, our registered architects and ACAA-qualified access consultants excel in delivering compliant SDA architectural services—from schematic design to construction documentation—under the NSW Architects Act 2003 and NCC 2022. Our team, including Malaysian-based experts like Nur Syuhada Binti Che Rahimi (Graduate Architect with SDA focus), Chong Yee Jean (Part I Architect experienced in NDIS compliance), Ahmad Syafiq Bin Mohd Unzir (Graduate Architect with access reporting skills), and Daniel Wong (Principal Architect with 25+ years in accessibility), ensures designs meet NDIS requirements without compromise.
We recommend partnering with independent accredited SDA assessors for certification, allowing us to focus on innovative, person-centered solutions. In Sydney, we handle full-spectrum projects; on the Mid North Coast, our partner Sandy Grey at Black Beach is ready to boost local workloads with adaptable housing expertise under AS 4299. For Perth's growing market, we sensitively adapt our services to Western Australian preferences, delivering inclusive designs that respect local sensitivities.
By separating design and certification, we minimize risks and enhance project outcomes, differentiating us from competitors like Jensen Hughes or McKenzie Group Consulting.
Ensuring Integrity in SDA Development
Independent certification is the cornerstone of trustworthy SDA projects, guaranteeing compliance and participant well-being. At Sydney Access Consultants, we're committed to guiding you through this process with expert architectural and access consulting services, driving inclusive developments nationwide.
Inclusive Homes in Malaysia: Person-Centred Design Strategies for Cognitive and Behavioural Challenges – Adapting Proven SDA Principles for Everyday Participation
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Inclusive Homes in Malaysia: Person-Centred Design Strategies for Cognitive and Behavioural Challenges – Adapting Proven SDA Principles for Everyday Participation
Malaysia’s cities are growing fast, and more families want homes where everyone can live comfortably, safely, and with dignity. Whether supporting a loved one with autism, intellectual disability, dementia, or behavioural needs, thoughtful design removes barriers one step at a time and promotes participation interwoven into everyday life.
At AccessConsultants.asia, we bring Australian Specialist Disability Accommodation (SDA) expertise directly to Malaysian projects. We adapt proven person-centred approaches to local realities — tropical climate, multi-generational living, family values, and full alignment with MS 1184:2014 Universal Design and Accessibility in the Built Environment plus UBBL By-Law 34A. The result? Homes that work better for residents with cognitive and behavioural challenges while benefiting mothers with prams, delivery workers, the elderly, and entire neighbourhoods.
Why Cognitive and Behavioural Needs Matter in Malaysian Housing
Cognitive and behavioural challenges often involve sensory sensitivities, need for routine, wayfinding difficulties, or behaviours of concern. In hot, humid Malaysian cities like Kuala Lumpur, Penang, or Johor Bahru, poor ventilation or glare can heighten stress. Tight urban layouts can limit safe outdoor space. Yet good design turns these challenges into opportunities for independence and social connection.
Our team — Malaysian-registered architects with hands-on SDA delivery experience — has completed dozens of group homes and adaptable residences in Australia. We now apply the same evidence-based thinking to Malaysian homes, ensuring compliance and cultural fit.
Thought bubbles with a meal? Malaysian genius!
Adapting the 7 Person-Centred SDA Principles to Malaysia
Australia’s leading guidance (Homes Victoria 2021 Designing Person-Centred Robust Specialist Disability Accommodation) outlines seven principles. We tailor them sensitively for Malaysia:
- Person-centred co-design Involve residents, families, and support networks from day one. In Malaysia this respects filial piety and extended-family living — grandparents, parents, and children shaping the home together.
- Homelike, non-institutional environment Warm finishes, familiar local materials (timber, rattan, batik-inspired colour palettes), and generous family dining areas. No clinical feel — just a comfortable Malaysian terrace or apartment that blends into the neighbourhood.
- Maximise independence and freedom Clear circulation paths, lever handles at accessible heights (MS 1184:2014 compliant), and simple layouts that support daily routines without constant supervision.
- Maximise safety and comfort for all Soft corners, non-slip tiled flooring with subtle texture contrast, secure yet discreet window restrictors, and shaded outdoor spaces to handle heavy rain and heat. These features also protect young children and elderly family members.
- Support choice, interaction, and privacy Quiet sensory corners for calm moments alongside open-plan living that encourages “hello” conversations with neighbours — exactly the community feeling that builds wellbeing across generations.
- Facilitate (but not replace) effective supports Practical carer spaces, wide doorways for easy movement, and technology-ready points for monitoring that respect dignity and privacy.
- Maximise adaptability and flexibility Demountable walls, height-adjustable kitchens, and future-proof bathrooms so the same home can evolve as needs change — perfect for Malaysia’s multi-generational households.
Practical Design Strategies for Malaysian Homes
Sensory-friendly features
- Calm colour schemes and acoustic panels to reduce echo.
- Natural cross-ventilation and ceiling fans instead of noisy air-conditioning.
- Shaded sensory gardens or balconies with textured planting that provide gentle stimulation without overload.
Intuitive wayfinding
- Consistent colour coding (e.g., blue for bathrooms, green for living areas).
- High-contrast door frames and tactile floor strips — fully compliant with MS 1184:2014.
- Simple, logical room sequences that support predictable daily routines.
Safety without institutional feel
- Rounded edges on furniture and built-ins.
- Anti-slip wet-area tiles with gentle gradients.
- Covered linkways to carports or nearby walkways — making walking safe and convenient even during monsoon season.
Climate and lifestyle integration
- Deep eaves and pergolas for year-round outdoor living.
- Proximity to covered public transport stops and local markets — reducing traffic jams and encouraging neighbours to stroll and greet each other.
These strategies align perfectly with Malaysia’s push toward smarter, more inclusive cities. When homes and neighbourhoods are accessible, older residents stay active instead of feeling trapped in apartments, young people interact across generations, and everyone enjoys better wellbeing.
Good for Everyone – Not Just One Group
Eliminating barriers for cognitive and behavioural needs automatically helps mothers pushing prams, delivery riders with heavy loads, elderly parents, and visitors with temporary injuries. Safer footpaths, clearer wayfinding, and weather-protected routes mean fewer traffic jams and more friendly neighbourhood interactions. This is a true smart-city initiative that promotes participation in everyday Malaysian life.
How AccessConsultants.asia Supports Malaysian Projects
Our Kuala Lumpur team — including Malaysian-registered architects Ar. Daniel Wong, Ahmad Syafiq bin Mohd Unzir, Nur Syuhada Binti Che Rahimi, and Chong Yee Jean — works alongside Australian Qualified Access Consultants. We deliver:
- Independent access audits and compliance matrices against MS 1184:2014 and UBBL By-Law 34A
- Person-centred design reviews and performance solutions
- Capacity-building workshops for architects and developers (PAM CPD eligible)
- Regulatory strategy and authority liaison (DBKL, JKM, KPWKM)
Whether you are planning a new terrace development in Shah Alam, retrofitting apartments in Mont Kiara, or creating supported living homes in Penang, we provide practical, common-sense solutions that respect local sensitivities and deliver immediate social and economic benefits.
Ready to create homes that truly support participation?
Contact our Kuala Lumpur office today at
Removing barriers to access — one thoughtful step at a time — builds stronger families, stronger communities, and a smarter Malaysia for everyone.
AccessConsultants.asia – Bridging Australian best practice with Malaysian needs for universal design and inclusive living.
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Robust SDA in Western Australia: Person-Centred Solutions That Respect Local Sensitivities
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Robust SDA in Western Australia: Person-Centred Solutions That Respect Local Sensitivities
Western Australia’s growing Specialist Disability Accommodation (SDA) market presents unique opportunities and considerations. While the national NDIS Robust design category provides the durability baseline, forward-thinking providers and participants in Perth and regional WA are looking for homes that go beyond resilience to deliver genuine person-centred outcomes.
Our national team at Sydney Access Consultants brings the same evidence-based approach that has succeeded across NSW and Victoria — including the seven person-centred design principles from Homes Victoria’s 2021 Designing person-centred robust Specialist Disability Accommodation report — and tailors it sensitively to Western Australian contexts, preferences, and regulatory settings.
Applying the 7 Person-Centred Principles with WA Sensitivity The Homes Victoria 2021 principles remain the leading national guidance for best-practice robust SDA. In WA we adapt them to:
- Local planning frameworks (current WA Planning and Development Act, R-Codes, and local government schemes)
- Western Australian climate and lifestyle (larger outdoor living zones, bushfire considerations under NCC, natural ventilation)
- Community expectations around scale, naming, and neighbourhood integration — delivering high-quality, discreet, residential-scale homes that blend seamlessly into Perth suburbs and regional towns without drawing unnecessary attention.
Key adaptations we deliver in Western Australia
- Smaller cluster or single-person models preferred in many WA assessments to reduce sensory overload and behaviours of concern.
- Extensive use of natural materials, cross-ventilation, and shaded outdoor sensory spaces that respect WA’s love of outdoor living.
- Flexible, adaptable designs that future-proof for changing participant needs while maintaining strong resale appeal in the Perth and regional markets.
- Full compliance with NDIS SDA Design Standard (Edition 1.1) plus local access requirements under the Disability Discrimination Act and current NCC.
Our team has deep experience translating these principles into practical, certifiable outcomes for SDA providers, builders, and architects operating in Western Australia. We understand that local stakeholders value practical, respectful delivery that prioritises participant dignity and community harmony.
National expertise, locally delivered With over 100 combined years in inclusive design and robust SDA, our architects, Qualified Access Consultants (ACAA-registered), and SDA assessors support WA projects remotely and on-site as required. We prepare comprehensive access reports, SDA design reviews, Performance Solutions, and co-design facilitation that align with both national best practice and Western Australian realities.
Whether you are developing in Perth’s northern or southern corridors, regional centres, or emerging growth areas, person-centred robust SDA delivered with local sensitivity delivers better participant outcomes, lower long-term costs, and stronger community acceptance.
The Homes Victoria 2021 guide is freely available here: https://www.vic.gov.au/specialist-disability-accommodation (direct PDF link remains live and current).
The 7 Person-Centred Design Principles for Robust SDA – Homes Victoria 2021 Applied in NSW
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The 7 Person-Centred Design Principles for Robust SDA – Homes Victoria 2021 Applied in NSW
The NDIS Specialist Disability Accommodation (SDA) Robust design category delivers resilient, impact-resistant housing for participants with extreme functional impairment or very high support needs who display behaviours of concern. While the national NDIS SDA Design Standard (Edition 1.1, 2019) sets the baseline for durability and basic access, leading practice goes further.
Homes Victoria’s landmark 2021 report Designing person-centred robust Specialist Disability Accommodation provides the missing layer: seven evidence-based, person-centred design principles developed through stakeholder, resident, and family consultation plus a deep-dive literature review. These principles are now being successfully applied by our team across New South Wales to create homes that are not only robust but genuinely therapeutic, homelike, and life-enhancing.
The 7 Good-Practice Design Principles (Directly from Homes Victoria 2021, Part B)
- Enable a person-centred co-design approach Involve the future resident, family/carers, behaviour support practitioners, occupational therapists, and our access consultants from day one. In NSW projects we run structured co-design workshops that feed directly into DA documentation and Performance Solutions.
- Create a homelike space that is not institutional in design No “prison-like” finishes. Use residential-scale materials, soft furnishings chosen by the resident, and streetscape-friendly fencing. Our NSW homes feature neutral palettes, resident-selected artwork, and curved pathways that feel welcoming rather than clinical.
- Maximise independence and freedom, minimising restrictive practices Predictable layouts, clear wayfinding with colour zoning, sensor lighting, and individual climate controls let residents self-regulate. This reduces the need for locked areas or 24/7 line-of-sight supervision.
- Maximise safety and comfort of residents, staff, visitors and neighbours Induction cooktops, rounded edges, secure but discreet staff retreat spaces, and multiple exit points are standard. We balance safety with dignity under current NCC requirements.
- Support resident choice and options for interaction Multiple living zones, private ensuites, quiet retreats, and generous outdoor sensory gardens give residents control over social contact. Single-person or small-cluster models are often preferred in NSW.
- Enable (but not replace) effective supports Design supports SIL delivery — island benches for easy supervision, technology integration for alerts — without turning the home into a clinical facility.
- Maximise the adaptability and flexibility of the building design Future-proofing with modular walls, ceiling tracks ready for hoists, and adaptable bathrooms ensures the home can evolve with the resident or suit future occupants.
How these principles are delivered in New South Wales Our team translates the Homes Victoria principles into compliant NSW projects under the current National Construction Code (NCC 2022 Amendment 1), SEPPs, DCPs, and NDIS SDA pricing. We prepare detailed access and SDA compliance reports, Performance Solutions where needed, and work closely with architects and builders to achieve certification.
Local Mid North Coast expertise Alexandra (Sandy) Grey, our Qualified Access Consultant and architect based full-time at Black Beach on the Mid North Coast, brings deep local knowledge to every project in the region. Whether it’s a new robust SDA build, major refurbishment, or access audit, Sandy ensures the seven principles are applied with genuine understanding of Mid North Coast lifestyles, council requirements, and community expectations. Her availability for local site visits and workshops helps boost timely, high-quality delivery for clients on the coast.
Why this matters for NSW SDA providers and participants Applying these principles reduces behaviours of concern, lowers long-term maintenance and SIL costs, improves resident outcomes, and increases property value and re-usability — exactly what the NDIS and NSW market demand.
Ready to apply person-centred robust SDA principles to your next NSW project? Our national team, including Sandy Grey on the Mid North Coast, is here to help.